Why Are IT Tickets the New ‘TPS Report’ from Office Space?
At Resonate, we believe in the death of tickets and have embraced innovative solutions to make IT support more user-friendly and efficient.
IT TRENDS
When Your Help IT Desk Feels Like a Sitcom
If you’ve ever called your IT help desk and felt like you accidentally dialed into an episode of The IT Crowd, you’re not alone. The show’s iconic line:”Have you tried turning it off and on again?”:isn’t just a punchline; it’s a painfully accurate reflection of how many employees experience outsourced IT support.